Stay at home
COVID-19 is likely to spread from person to person when we come into close contact with one another. When you follow stay at home rules, you can help slow the spread of COVID-19. This means you will be saving lives and protecting our health workers.
Everyone must practise social distancing to slow the spread of coronavirus. If you need groceries, try to buy online - many local and national stores have discounted delivery fees for older people and people who are in isolation.
Do you have a fever?
A fever is one of the red flags that could be a symptom of COVID-19. For quick help, the Australian Government is set to open up 100 GP respiratory clinics across Australia. If there is not yet one in your area, visit Health Direct or your state or territory health department website for more information on fever clinics and other available services.
Check your symptoms online
Take the free online symptom checker designed specifically for COVID-19.
Update your My Health Record
In a medical emergency, healthcare providers connected to the My Health Record system can see your health information such as allergies, medicines and immunisations. This helps them to provide you with the best possible treatment and care. By allowing your doctors to upload, view and share documents in your My Health Record, they will have a more detailed picture with which to make decisions, diagnose and provide treatment to you. Now more than ever, it's important to have an up to date record.
Download the COVIDSafe app
The COVIDSafe app helps find close contacts of COVID-19 cases. The app helps state and territory health officials to quickly contact people who may have been exposed to COVID-19.
The COVIDSafe app speeds up the current manual process of finding people who have been in close contact with someone with COVID-19. This means you’ll be contacted more quickly if you are at risk. This reduces the chances of you passing on the virus to your family, friends and other people in the community.
Find your nearest respiratory clinic
The Australian Government is rapidly establishing GP respiratory clinics around the country to clinically assess people with mild to moderate COVID-19 symptoms (a fever, cough, shortness of breath, a sore throat and/or tiredness).
To see if there is a GP respiratory clinic in your state/territory and near your area and how to register for an appointment, click on the link below.
Find my nearest respiratory clinic
In addition to the GP clinics, some public hospitals are also opening fever clinics. Fever clinics are generally staffed by nurses. They are not the same as a GP respiratory clinic but they also help to reduce pressure on emergency departments and other services.
Visit your state or territory health department website for more information on state and territory fever clinics and other services.
Call your GP or healthcare professional
Always take the advice from your GP.
Call your healthcare professional to schedule a consultation. Remember to call ahead so that your doctor can prepare for your arrival. If you can’t get to your healthcare professional, ask them about telehealth services.
Book a telehealth consultation
Doctors, nurses and mental health professionals can now deliver services via telehealth. If you are unwell, you can have a telehealth consultation using your computer or phone.
You can find more information and a list of bulk-billed services here:
Download the telehealth guide
Get medication without a paper prescription
Healthcare professionals will soon be able to share your prescription with you or your pharmacist via SMS or email, if you want them to. You will still be able to get your usual medicines at PBS prices even if you cannot get a new prescription from your doctor. Discuss how to get an electronic prescription with your healthcare professional in your telehealth appointment.
Waiting for your results
It may take a few days for the test results to come back. If you have serious symptoms, you will be kept in hospital and isolated from other patients to prevent the virus spreading.
Negative test results
You no longer need to remain in isolation. You may return to normal activities on the advice of Public Health authorities. You should continue to carefully monitor your health for up to 14 days after your last contact with the confirmed case. Report any new or returning symptoms to Public Health in this period. You may be required to be tested again.
Positive test results
You must remain in your home or accommodation until Public Health officers advise that it is safe to return to normal activities. If your condition deteriorates, seek medical attention.
Look out for the red flags
Call triple zero (000) in a COVID-19 emergency.
Call (000) if you or the patient are experiencing any of the following: